Digital Follow-up

Closer follow-up of patients, without more time or resources

Patients shouldn't have to wait until their next scheduled appointment for someone to check in. Youwell structures follow-up before, between, and after consultations - or as a fully digital follow-up pathway - with measurements, tasks, and systematic dialogue, so the clinician can see how things are actually going, without everything requiring a physical meeting.

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MDR Class IIa · ISO 27001-certified

Why now

The need for follow-up is growing faster than capacity

More and more patients are living with chronic or long-term health challenges that require follow-up over time, without healthcare resources growing at the same pace. Many healthcare providers recognise the same symptoms: limited capacity for follow-up, and too little systematic insight into how the patient is actually doing between each meeting.

Much of this follow-up today is calendar-driven - fixed in-person consultations, regardless of whether the patient actually needs a meeting right then. That means unnecessary waiting for some, and follow-up that comes too late for others.

Digital follow-up addresses this directly: the patient reports their status continuously, the clinician gets notified when something changes, and follow-up shifts from being calendar-driven to needs-driven - so those who actually need help are caught, whenever it happens.

Challenges in follow-up

Many organisations recognise the same challenges:

Limited capacity for follow-up between consultations
Fragmented patient pathways between hospital, municipality, and home
Difficult to catch deterioration early enough
Manual and time-consuming logging of symptoms and status
Little systematic data basis for quality improvement

How Youwell creates value

Youwell makes it possible to follow up the patient in a structured way over time, without the clinician needing to be physically present every time:

Fixed or tailored measurements and patient-reported data between consultations
Tasks and self-care the patient completes on their own between each meeting
Triage with green, amber, and red, and automatic flags, catches changes early and directs follow-up by need - not by the calendar
Systematic patient dialogue and status updates, all in one place
A complete calendar for planning in-person and digital touchpoints in the same pathway
Integration with electronic health record systems, so data isn't entered twice

Use cases

Structured follow-up, wherever the patient is in the pathway

Digital follow-up maintains contact before, during, and after in-person meetings - needs-driven, across hospitals, municipalities, and private clinics.

Follow-up between consultations

The patient reports their status regularly between each meeting, so the clinician can track progress without waiting until the next scheduled appointment.

Follow-up after treatment

After a treatment or procedure, the patient is followed up digitally for a period, with fewer unnecessary in-person check-ups.

Chronic and long-term pathways

Patients with long-term health challenges log symptoms and status over time, giving the clinician a better basis for prioritising who needs the closest follow-up.

Follow-up across levels of care

Digital follow-up contributes to better collaboration when responsibility for the patient shifts between hospital, municipality, and home.

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Value creation

Benefits across the whole value chain

For the patient

Better continuity in follow-up, and a more active role in their own health - without everything requiring a physical meeting.

For the clinician

Better overview of how the patient is doing over time, and a better basis for prioritising who needs the closest follow-up.

For the organisation

Less manual follow-up work, fewer unnecessary consultations, and better use of clinical capacity.

For society

More systematic data providing a better basis for decisions, and a follow-up model that can scale to more patient groups.

In practice

Follow-up that catches changes early

Digital home follow-up for chronic rheumatic diseases

Diakonhjemmet Hospital uses digital home follow-up in the treatment of patients with gout, osteoarthritis, and rheumatoid arthritis. The solution makes it possible to track the patient's status between consultations and catch changes earlier than with traditional follow-up.

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300,000 patients have prepared for their consultation digitally

Preforma delivers Perss, a digital anamnesis assistant that prepares both patient and clinician before the consultation. The solution is built on the Youwell platform, which provides secure data handling, user administration, and the ability to connect the anamnesis with other digital patient pathways.